Q: Why do I need to transfer my site? What does web site migration include?

A: The website migration service that our company is offering is free of charge (to a certain extent). We will move your website(s) to our state–of–the–art cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can result in lost data and undesired network downtime. This is why we will accomplish all that for you at no cost!We have highly knowledgeable administrators whose only responsibility is to ensure that your web site functions precisely as it did on your previous web hosting platform. Our administrators are experts in migrating custom–built websites, as well as websites that are based upon well–known apps like Joomla and WordPress.

Q: Why do I need to transfer my site? What does web site migration include?
Q: Web site migration sounds like a lot of work. How much time does it take?

A: While we cannot give you a precise time interval, because there are lots of factors, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48 hours, and in some cases – within 24 hours (when the content is not large).

Q: Web site migration sounds like a lot of work. How much time does it take?
Q: My privacy is essential for me. What information do you need to have?

A: Yeah. We’ll need the name of the site that you want us to move. We’ll also need a means to access your present web hosting account so that we can get the content associated with your web site.

Q: My privacy is essential for me. What information do you need to have?
Q: The login details for my hosting account are sensitive. How can I trust you?

A: Customer privacy is indeed one of our foremost priorities – that is why, both our payment transaction page and our CP login page are protected with enterprise–level SSLs. We employ safety measures, which include, but are not limited to: physical, electronic and administrative operations to protect the information that we collect on the World Wide Web. And we’ve also got a detailed and rigid Privacy Policy, which describes the types of information that we collect.

Q: The login details for my hosting account are sensitive. How can I trust you?
Q: How about downtime? Will my web site be offline?

A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your former web hosting provider. When the migration is over, we will ensure that everything is functioning properly and that the integrity of your data is not jeopardized before notifying you that the migration is finished. Then we will instruct you how to move the domain to your hosting account with us and how to modify your DNS records.

Q: How about downtime? Will my web site be offline?
Q: Will my current hosting provider discover that I’m leaving them?

A: While we move your web content, your web hosting provider won’t be aware of the transfer at all. We will not contact them in any way.

Q: Will my current hosting provider discover that I’m leaving them?
Q: Which hosting platforms do you support?

A: We support all Linux–based hosting platforms. Generally, if we can receive access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which hosting platforms do you support?