Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Site Control Panel you’ll find a comprehensive Help section featuring many how–to articles and regularly asked questions. They are compiled by our support team of trained techs. Simply fill in your question and our clever platform will give you the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • For people who prefer to find out how to rectify a typically experienced issue by watching an instructional video, we’ve added a compilation of video tutorials to our Site Control Panel. All the educational videos are short and easy to understand. They offer you visual presentations of various website administration actions.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 tech support service and a one–hour support ticket response time guarantee. Our capable technical support engineers will be available 7 days a week to answer your queries and to take care of any problem that you could possibly run into. Just open a ticket from the Help Center section and we’ll respond back to you instantly.