Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all of our cloud plans packages, meaning that each advice request you email will undoubtedly be responded to in only sixty minutes maximum. Our support staff members are taught to speedily resolve any issue and to supply you with well–timed advice on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a crew of trained employees that are prepared to respond to your query as soon as possible. You can easily get hold of the support staff by launching a customer assistance ticket from your Site Control Panel or by posting us an e–mail. On working days, you may also contact us on the telephone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while operating within the Control Panel, it is possible to always select the Help button and see your problem in the set of content articles that will appear. We have as well turned the majority of the articles and reviews into instructional videos. The listing of video lessons will load if you click the Videos key available on the top right.