Service Uptime Guarantee in Cloud Hosting
Our cloud hosting packages feature a 99.9% service uptime guarantee. We're able to achieve that by using an innovative cloud hosting platform where each service (files, email messages, databases, and so forth.) has its own set of web servers. We don't run everything on one machine as most providers do, so we have pretty much wiped out the downtime of any service and even in peak times we can balance the load between machines for the greatest possible performance of your Internet sites. If one web server fails, the other ones inside the cluster will take over in order to guarantee the continuous work of the websites. To protect yourself from infrastructural issues, our web server facilities use powerful diesel backup generators and several independent Internet providers as to ensure that targeted traffic will be able to reach your sites no matter what. We also have a crew of qualified admins tracking the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you acquire a semi-dedicated server plan from our company, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be created on a cutting-edge cloud website hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, emails, stats and databases are all managed by their own clusters of web servers, so even when there is an issue one web server, your internet sites will not be affected in any way. This enables us to offer you a way more stable website hosting service compared to providers that run everything on one web server where a problem with a single service can take the entire server down. To avoid infrastructure complications, our data centers work with several Internet providers and powerful diesel generators, so regardless of what happens, the servers will keep functioning without any interruptions and your websites will remain up and running. Any software troubles will be handled without delay by our competent team of admins that keep an eye on all servers 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages feature a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. We also work with new hardware for the physical hosting servers in which the VPS accounts are set up to avoid any probability of hardware dysfunction and each part has been tested thoroughly. The safety of your information is ensured by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your websites will be working basically without any disruptions. Our expert professionals will resolve quickly any software issue that may surface, so even if there is a problem with another VPS server account on the physical web server, your VPS shall not be affected. The web server uptime is listed on our internet site and not concealed in our Terms of Service simply because we can keep our promise and provide you with an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions come with a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We test out every single server extensively before we hand it over to the client and we work with new hardware components to avoid any prospect of hardware issues. Any unanticipated software issues will be resolved instantly by our system administrators as they monitor all the servers 24/7. To avoid infrastructural difficulties, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the online connectivity to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your sites are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your websites.