When you get your own server, you will have more independence as to what you are able to install and run compared to a shared hosting account. With a shared service, you've got access simply to your own account, hence you aren't able to install server-side software. Although this is not a concern for most script-driven programs, there are a few which have particular requirements and need particular software to be present on the server either for some additional features or for them to work at all. If you have experience, you will not have any troubles to run the server, but if you do not, you may simply not have the knowledge to handle everything and use the script apps you want. If this is the case, you are able to use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and aid you with any difficulties that you might encounter.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server solutions we offer and you can add it either during the signup or at any time after through your billing Control Panel. It includes 60 minutes of custom work on your hosting server, so our admins can aid you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in the event that it doesn't work, so you will not have to waste time to determine what's wrong since they can aid you in a very quick and skilled way. Since this is a one-time upgrade, you could get it only when you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is beneficial if you cannot do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers

You can add the upgrade to any one of the Linux dedicated web hosting plans that we offer at any time that you need it. In case you need any custom work from our administrators immediately after your web server is set up, you'll be able to acquire the upgrade during the hosting server signup procedure, or when you need something to be done later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your machine, so in the event that you experience any problems to install a third-party piece of software or some program gives errors and doesn't work the way it should, our professionals will be able to aid you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it provides.