In spite of the fact that the hosting service offered by the different companies is roughly identical, every provider has a personalized platform with its own tweaks and different ways to accomplish specific operations. Because of this, a large knowledge base would be extremely useful both for people with little or no previous experience and for technically experienced individuals who will sooner or later find out how specific operations are done, but will waste precious time in the meantime. The aim of such a knowledge base is to make the hosting service quick and easy to use, sparing users lots of time and efforts. The result is happier clients, as they can swiftly find the information they wish, and significantly less work for the support team representatives, because usually the majority of the enquiries and difficulties that clients have got are already described in the knowledge base. In case the articles themselves are written well and encompass more topics, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with an extensive knowledge base where you can find information on all the predicaments that you may possibly confront and their solutions. You can become aware of how to create and administer a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are correct, but you are unable to send emails, for instance. We’ve tried our utmost to be as comprehensive as possible and to encompass all possible options so as to help you save time and effort and to supply you with different solutions for any problem. The knowledge base includes educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, whereas if you would like to browse through the complete collection of articles, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an in-depth online knowledge base for all our present and prospective clients, so if you get a semi-dedicated server package through us, you will be able to find any information that you need at any moment. We’ve got a large number of educational help articles, which will help you better understand what’s going on in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are just 2 instances. Our exhaustive tutorials will help you accomplish anything you need – extract an archive file, import a database, redirect a domain name, etc. Additionally, we also have troubleshooting guidelines, which will allow you to find out what causes a given problem and the likely solutions for it. In case you’re not able to send email messages or your domain name opens an HTTP 500 error message, for example, you can browse our knowledge base and solve the problem right away. The articles can be accessed through any section of the Control Panel, as well as through the all-encompassing Help section.